Terms of Service

1. About JustUs

JustUs Financial ("JustUs", "we", "us") operates an online platform that connects people who have been wronged ("plaintiffs") with bar-verified attorneys, and lets the public ("donors") fund the legal fee a plaintiff and attorney agree on.

JustUs is not a law firm, does not provide legal advice, and does not represent you. We are not a lender, investment platform, escrow agent, or party to any fee agreement between a plaintiff and an attorney. Using JustUs does not create an attorney-client relationship with JustUs.

2. Eligibility and your account

• You must be at least 18 years old and able to enter a contract.
• You must provide accurate information and keep it up to date, and you must verify your email address before your account is active.
• You are responsible for keeping your password and account secure, and for all activity under your account. Tell us promptly of any unauthorized use.
• You choose a role during onboarding (plaintiff, donor, or attorney). Administrator accounts are provisioned by JustUs and are not self-registered.

3. Donations are gifts

Donations made through JustUs are gifts. They are not investments, loans, or purchases. A donation carries no financial return and grants no share of any settlement, judgment, or recovery. You give because the case matters to you, not to profit from it.

Because donated funds move quickly toward a live legal matter, donations are generally non-refundable except where required by law or expressly stated at the time of giving. Where a refund is made, it is net of the payment processing fees on the original transaction (see section 4).

4. Fees and how money moves

• JustUs charges a single, transparent 5% platform fee on donations, added on top of the gift you select and shown to the cent before you confirm (so $100 to the case means you pay $105). Optional tips, if offered, are always voluntary.
• JustUs never takes custody of donated funds. Funds route directly, through our third-party payment processor, into an account held by the case's designated recipient. JustUs's own balance never receives a donated dollar.
• The law firm representing the case receives the funds. Donations are paid into the operating account of the firm whose attorney represents the case, opened and controlled by that firm. The recipient is stated on the case page before you give. Funds are not paid to the plaintiff, and JustUs does not direct how they are applied once received.
• Each case is funded through its own account. A firm representing more than one case on JustUs holds a separate connected account per case, so one case's donations, refunds, and balance are never combined with another's. A reversal on one case cannot be taken out of a different client's funds.
• Funds are received by the firm as an advance payment of fees from a third party for the client's matter. Handling them from that point (including any obligation to deposit them in a client trust or IOLTA account, to account for them, and to refund any unearned portion) is governed by the rules of professional conduct of the firm's jurisdiction and is the firm's responsibility alone. JustUs neither administers nor supervises trust accounting, and is not a party to the fee agreement between an attorney and their client.
• Refunds are net of processing fees. Where a donation is voluntarily refunded, it is refunded minus the non-refundable third-party payment processing fees charged on the original transaction (currently 2.9% + $0.30 per transaction). Those fees are retained by the payment processor and are not returned to JustUs on a refund, so they cannot be returned to the donor.
• Chargebacks are the receiving firm's liability. By connecting an account to receive donations, a law firm agrees that any chargeback, fraud reversal, or refund on a donation routed to it (including reversals forced by a card network or bank, and the associated processor fees) is the firm's liability and not JustUs's. JustUs may recover such amounts from the firm's connected balance, including by reversing transfers to it or withholding subsequent transfers, and any shortfall remains a debt owed to JustUs.
• We do not take any share of legal fees or settlements. Fees and settlements are strictly between the attorney and their client.

5. Case submissions and content

Plaintiffs may submit case information, stories, and evidence. You keep ownership of what you submit, but you grant JustUs a license to host, display, and distribute it on the platform for the purpose of running the service.

Cases go live when the plaintiff publishes them; JustUs does not pre-screen or review cases before publication. We may decline, remove, or unpublish content at our discretion, but doing so is not guaranteed and no listing implies our endorsement. You are responsible for the accuracy of what you submit and must not post anything false, unlawful, or that violates someone else's rights or a court order.

6. Attorneys

• Attorneys must verify their bar standing per jurisdiction before a profile is listed, and must keep that information current.
• Attorneys remain independently responsible for their professional conduct, their fee agreements with clients, and compliance with the rules of every jurisdiction in which they practice.
• An attorney who connects an account to receive donations does so on behalf of their firm, warrants that they are authorized to do so, and must use the firm's operating account, not a client trust or IOLTA account, which our payment processor cannot support. A separate account is connected for each case the firm represents, so completing setup for one matter does not enable another. Applying received funds to the client's matter in accordance with trust-accounting rules, and the liability for refunds and chargebacks on them, sit with the firm. See section 4.
• JustUs does not supervise legal work, guarantee attorney performance, or endorse any attorney. Listing is not a recommendation.

7. No legal advice

Nothing on JustUs (including AI-generated summaries, case-strength indicators, or completeness checks) is legal advice. AI output is labelled, advisory, and never decides an outcome; a person makes vetting and moderation rulings. Always rely on your own attorney for legal advice.

8. Acceptable use

You agree not to:

• Misrepresent yourself, a case, or your authority to act for someone else.
• Use the platform for fraud, money laundering, harassment, or any unlawful purpose.
• Attempt to access another user's account or data, probe or bypass our security, or scrape the platform.
• Upload malware, or interfere with the operation or integrity of the service.

9. Disclaimers and limitation of liability

The platform is provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law. We do not warrant any legal outcome, that a case will be funded, or that information on the platform is complete or error-free.

To the maximum extent permitted by law, JustUs is not liable for indirect, incidental, or consequential damages, and our total liability relating to the service is limited to the platform fees you paid to us in the twelve months before the claim.

10. Indemnification

You agree to indemnify and hold JustUs harmless from claims arising out of your content, your use of the platform, or your breach of these Terms.

11. Suspension and termination

You may close your account at any time. We may suspend or terminate access if you breach these Terms, to protect users or the platform, or as required by law. Terms that by their nature should survive termination will do so.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Continuing to use JustUs after changes take effect means you accept the updated Terms.

13. Contact

Questions about these Terms? Email legal@justusfinancial.com. See also our Privacy Policy.